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We typically respond within 24 hours. Premium and Level 3 subscribers get priority support with faster response times.

Frequently Asked Questions

The free trial lasts 7 days and gives you full access to Basic-tier features. No credit card required to start — just sign up and begin exploring.

ORO Enigma supports NinjaTrader 8 (direct execution via Sync Agent), TradingView (66 Pine Script indicators), and our built-in Python backtester with 163 modules.

The Sync Agent runs on your Windows PC alongside NinjaTrader 8. When you push a strategy from the dashboard, the Sync Agent automatically downloads, deploys, and configures it — zero manual commands required.